Honest Review: DateBox (coupon code below)

"DateBox is a monthly subscription helping couples rediscover date night. Each month we create a fun, unique date night for you and your significant other, and send you everything needed to enjoy it!" This is the description from getdatebox.com find out below if this company is a hit or a miss.

DateBox subscriptions start at $7.99 for a digital date and go up to $39.95 for a month to month subscription. Get $10 off your first month by clicking here! Boxes are shipped out on the 10th of each month. 

Once you sign up you are given a survey to fill out. They ask about any dietary restrictions, your likes and dislikes, etc. 

We were so excited to get our first box! I have multiple chronic illnesses that make it hard for us to go out for a regular date night. Finding a company that would send the date to us sounded awesome!!! Our box was delivered exactly when they said it would be so that was a plus!

The theme of our date was Breakfast in Bed. It came with a cute newspaper containing all the info about our date, a crossword puzzle, an article about relationships, and some ads. I thought this was a nice touch to the theme. 

DateBox claims right in there tag line that "It’s...completely planned, & ready for you." Based on this we chose not to open the box until we were ready for our date so that it would be a complete surprise. Unfortunatly their definition of "completely ready for you" and mine are different. We expected the box to have everything we would need. This was not the case. 

We were excited to read that we were going to be making pancakes (my husbands favorite).  We expected to find pancake mix that was ready to use (the "just add water" kind) but nope we had to supply eggs, milk and oil. Fortunately we had these items on hand. 

When taking the survey after signing up the only thing I entered as a dietary restriction was no fish, unfortunately they sent us gluten free mix, normally this would be fine but these pancakes tasted terrible and for some reason we both ended up with stomach issues. They also sent us diet syrup that tasted awful. The whole meal was so bad that neither one of us could finish it. 

Here comes another disappointment....they included a citrus juicer and mini carafe so we could have fresh orange juice. Of course they didn't supply the oranges and we didn't have any so I had to substitute orange soda....lol seriously, check out the picture! 

Here comes the sorta good parts of the date. From reviews we read we were expecting some sort of creative activity to do together (painting, sculpting, etc) we received a card game  Thankfully we both did enjoy the game. It was a Monopoly card game. 

The best part of the date is the curated play list on Spotify. All the songs have to do with mornings or breakfast or something similar. They had new songs and old. It was a nice mix. 

I decided to contact customer support to discuss the disappointments of our date. Let me just warn you the customer service was terrible! The woman who responded to my email stated "As for the gluten free pancake mix and sugar-free syrup, we do create our dates with many different couples in mind. When we are able to use gluten free items, we do so that way everyone can enjoy our dates, regardless of dietary restrictions!" Personally I know more people who are not gluten free than that are. I would think they would cater to the majority and save the gluten free products for the people who need them. I replied that they should add that information when signing up. Her reply, " Most of the people in our office, including myself are able to eat gluten and still really enjoyed this pancake mix. I am sincerely sorry if you feel like this effected your enjoyment or experience with this date." The fact that she liked the pancakes makes no difference to me, instead of sympathizing with the customer she basically said "oh well". The apology is nice but the "if you feel" made me mad. I already told her that was how I feel. 

They did not offer to make the situation better in any way. No promotional credit or anything. I have never worked with a company that did not try to do at least something small to make the customer happy. 

Needless to say we canceled our subscription and are going to try another company. Hopefully we will have better results with them. Check back for that blog post.

If you decide to try DateBox for yourself leave me a comment and let me know if you had a better experience!